BPMN Lecture – Business Process Management

Understanding business process lifecycle

1. Process identification
2. Process discovery
3. Process analysis
4. Process redesign
5. Process implementation
6. Process monitoring and controlling

Table of guide of this BPMN lecture

The TOC of this guide is based on the business process lifecycle above. Here is the TOC:

1. Introduction
2. Process Identification
3. Essential Process Modeling
4. Advanced Process Modeling
5. Process Discovery
6. Qualitative Process Analysis
7. Quantitative Process Analysis
8. Process Redesign
9. Process Automation
10. Process Intelligence

Business Process Model and Notation (BPMN)

• OMG standard (nowadays BPMN 2.0)
• Both for conceptual and executable models
• Supported by numerous tools: bpmn.org lists over 70 tools (e.g. Visual Paradigm’s BPMN modeler)

BPMN  – A case study

• An order-to-cash process is triggered by the receipt of a purchase order from a customer.
• Upon receipt, the purchase order has to be checked against the stock to determine if the the requested item(s) are available.
• Depending on stock availability the purchase order may be confirmed or rejected.
• If the purchase order is confirmed, an invoice is emitted and the goods requested are shipped. The process completes by archiving the order. Let’s start modeling – break it down

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